Alan Nichol

Alan Nichol is Co-founder and CTO of Rasa. Alan has years of experience building AI-powered products in industry and has a PhD in machine learning from the University of Cambridge.

13 posts

5 Levels of Conversational AI: 2020 Update

Since we first published the 5 levels of AI assistants, the market and tech have changed, and it’s time for an update. End users are already telling us what they want from AI assistants, and to get to level 5 we “just” have to listen.…

Alan Nichol

Conversation-Driven Development

Building a common vocabulary for the process of listening to your users and using those insights to improve your AI assistant.…

Alan Nichol

Using Conversation Tags to Measure Carbon bot’s Success Rate

Learn how we're using conversation tags to track Carbon bot's success rate. We'll also preview what’s next for conversation tags in the upcoming 0.26.0 release of Rasa X.…

Alan Nichol

Model Testing and CI for conversational Software

An AI assistant is a product, and just because that product uses machine learning doesn’t mean you should give up on good software engineering habits.…

Alan Nichol

It’s about time we get rid of intents

We’ve made a bunch of progress towards level 3 conversational AI but to really get there, we have to stop relying on intents.…

Alan Nichol

Rasa Developer Summit - Overview

The Rasa Developer Summit is a once-a-year opportunity to learn from the Rasa community and more than 20 talented speakers from leading entities in conversational AI.…

Alan Nichol

Building a Common Language for Conversational AI

We start creating a common language to talk about the structure of conversations with AI assistants.…

Alan Nichol

Algorithms alone won’t solve conversational AI - Introducing Rasa X

We're excited to announce Rasa X, our new product for developers in early access. Also, our open source framework Rasa is now available in 1.0…

Alan Nichol

Attention, Dialogue, and Learning Reusable Patterns

Our latest research paper introduces the new embedding policy (REDP), which is much better at dealing with uncooperative users than our standard LSTM.…

Alan Nichol